Terms & Conditions

Terms & Conditions

BANK RESERVATION

1. Reservation:
1.1. The deposit paid is to start the bank application for the chosen vehicle.
1.2. This vehicle is not reserved for the buyer and can be sold to any other party without the consent of the buyer.
1.3. The buyer can request to reserve this vehicle at any time through sending an E-mail. Approval of the request is at the discretion of Alba Motors LLC. However, the buyer cannot reverse this process and the deposit immediately becomes non refundable regardless of bank rejection.

2. Contact & Communication
All communication to the company must be sent via email to [email protected]. Any other method of communication or agreement shall be deemed void.

3. Fees & Payments
3.1. The buyer can pay up to a maximum of AED 5,000 via card. All remaining payments must be through cash, cheque or bank transfer.
3.2. All cheque and bank transfers are subject to clearance.
3.3. Buyer is liable and responsible for the settlement of all Bank Fees, Processing fees, Valuation charge, Vehicle Inspections, Registration, Salik, delivery and storage if delays occur during collection or delays in final settlement.

4. Insurance
4.1. The buyer agrees to ensure the vehicle insurance value is exactly as per the value noted on the bank LPO if buying the car through bank finance. 
4.2. All insurance costs must be borne by the buyer.

5. Export
Vat refund for exported vehicles shall only be valid if the vehicle is exported within 90 days of purchase. Valid documentation must be provided in addition the value on such documents must match the actual and exact value of sale. Otherwise, VAT shall be paid to tax authorities with no possibility of a VAT refund.

6. Accessories
Alba Motors LLC does not guarantee the availability of a spare key (or any other accessories) for the vehicle sold. If a spare is required, Alba Motors LLC may assist in providing a quote.

7. Vehicle Condition:
7.1. Inspections must be conducted only at an RTA approved testing facility (i.e. Tasjeel). No unauthorised third party inspections shall be performed.
7.2. The buyer has the right to request an NOC to verify any information needed from the main dealership and/or related parties.
7.3. The buyer must request a time and location for the inspection within 24 hours through the specified contact information on this agreement. Failure to send such a request within this time frame will lose the buyer the right for a deposit refund regardless of the inspection findings.
7.4. Any additional repairs, improvements or upgrades must be mentioned in writing on the contract.
7.5. Inspections, service history verification and vehicle history checks must be performed within 24 hours from the payment of the deposit.
7.6. The buyer confirms that within 24 hours of booking they have seen, inspected, verified history and accepted the vehicle in its current as is condition with all its flaws & defects if any.

8. Refund & Return Policy:
8.1. The deposit is refundable in the condition that the RTA inspection shows major mechanical defects, making the vehicle not roadworthy. However, the deposit shall not be refunded if Alba Motors LLC agrees to repair the defects upon sale & final settlement. Wear & Tear, consumables as well as service related items shall not be considered as major mechanical defects therefore shall not grant a deposit refund if requested.
8.2. The deposits are refundable in case the RTA inspection finds that the vehicle was involved in a major accident affecting its structure and safety. However, the deposit shall not be refundable if the inspection finds visual defects (scratches & dents) and refurbishment repaint work.
8.3. The deposits are strictly non refundable if the buyer cancels the deal or the bank application prior to a decision from ALL banks.
8.4. Any request for change of vehicle at a subsequent date is strictly subject to Alba Motors approval and discretion and may result in forfeiture of deposit as mentioned in clause 8.3 and 8.6.
8.5. Alba Motors LLC holds a strict no refund and no return policy for any vehicle or third party service sold.
8.6. All payments made regardless of value are considered as deposits towards the purchase of the vehicle and can all be subject to forfeit subject to the conditions of this agreement.
8.7. Failure to register the vehicle within 48 hours of bank approval will result in a deposit forfeit.
8.8. The buyer agrees and accepts that any incorrect or incomplete information provided on the finance declaration form and if the buyer does not meet all the terms of this agreement, Alba Motors LLC has the right to terminate the agreement and deem the deposit forfeit.

9. Warranty & Servicing:
9.1. All vehicles are sold in as is condition with no guarantees or warranties directly by Alba Motors LLC. This includes all visible and hidden defects, damages or repairs. Alba Motors LLC is not responsible or liable for any current or future defects and damages that may occur.
9.2. Any warranty provided or sold is strictly with third party providers. The warranty provider has sole discretion and responsibility in relation to coverage.
9.3. Any service contracts provided or sold is strictly with third party providers. The warranty provider has sole discretion and responsibility in relation to coverage.
9.4. Alba Motors LLC has the right to replace the warranty & service contract provider/s at any time with at their own discretion.
9.5. Warranty renewal must be requested annually within 30 days of each policy expiry date. Failure to make a formal request through the contact methods provided, within the specified time, can result in the warranty being voided with no refunds issued.
9.6. It is the sole responsibility of the buyer to follow the warranty provider instructions including (but not limited to) servicing the vehicle at the specified service centers.
9.7. Alba Motors LLC is not liable in case the third party warranty and service contract providers do not honour the agreement or face bankruptcy or clouser. The buyer has the right to follow lawful methods and can hold the suppliers directly liable through courts.
9.8. Buyer understands that vehicles sold may require immediate servicing.
9.9. Any dealership information provided such as history, warranty and service contracts are verbally communicated by the first owner or dealerships. Thus, such information must be verified by the buyer and Alba Motors LLC does not guarantee the accuracy of this information.
9.10. Vehicles over 150,000 Kms will not be eligible for warranty renewal.

10. Bank Finance
10.1. The deposit shall be refunded ONLY if ALL bank applications are rejected.
10.2. Buyer must apply for all banks recommended by Alba Motors LLC to ensure approval. If several banks are approved, the buyer may choose a preferred bank.
10.3. Alba Motors LLC are not responsible for the amount of interest the bank wishes to charge or amount of downpayment requested by the bank. This is regardless of whether Alba Motors LLC assisted in the bank application nor what was initially advertised or what was expected by the buyer.
10.4. The buyer is responsible for ensuring that all RTA fines and/or system blocks are cleared from the system, in order to allow for the registration of this vehicle.
10.5. Finance required documents must be submitted within 3 working days of booking unless agreed otherwise in writing.
10.6. Alba Motors LLC are not responsible for the number of finance years (tenure) proposed by the bank.

11. Trade Ins
Trade ins are considered as a separate deal. Alba Motors LLC has the right to refuse trade in or adjust the trade in value if any defects are discovered. This shall not in any way have an impact on the vehicle sold by Alba Motors LLC.

12. Handover
12.1. Vehicle sold will be handed over to the buyer upon completion of all payments, formalities and necessary checks. This process may take up to 7 working days.
12.2. All specially requested work, will be performed after all dues have been paid and the vehicle is registered under the buyer’s name. Buyer agrees to provide all the necessary time to conduct such work.

13. Consent
Buyer understands, agrees and gives consent that any video and/or photo footage taken may be shown and posted publicly on social media and other online portals of the company as a form of advertising. The buyer will be formally notified in such an event.

14. Governing Law & Disputes
Both parties (Buyer/Customer & Seller/dealer) agree that any dispute or claim relating in any way to this agreement with Alba Motors LLC, or to any products or services sold by Alba Motors LLC will be resolved by binding arbitration and within the laws of the UAE.

CAR RESERVATION

1. Reservation:
1.1. The vehicle is reserved for a period of 1 week for a deposit amount of AED 5,000. Additional time may be granted if the deposit amount is increased by AED 5,000 per additional week. The vehicle can be held for a maximum period of 4 weeks. Additional time in exchange for additional deposits may be granted if agreed in writing. Failure to conclude the purchase within this time will result in the forfeit of all deposits paid and Alba Motors LLC has the right to sell the vehicle to any other party without the buyer’s consent. 
1.2. This booking is marked as “Vehicle Reservation” meaning that deposits shall not be refunded if the buyer fails to complete the financial dues agreed within the specified period. This includes failure to obtain finance regardless of whether Alba Motors LLC assisted in the application process. 
1.3. The buyer is responsible for ensuring that all outstanding fines and/or RTA system blocks are cleared prior to ownership transfer. Upon bank approval or full cash payment, the buyer has 48 hours to ensure all necessary steps are taken, documents are provided and needed signatures are finalised. Failure to meet timelines will result in the forfeit of the deposits paid. 

2. Contact & Communication
All communication to the company must be sent via email to [email protected]. Any other method of communication or agreement shall be deemed void. 

3. Fees & Payments
3.1. The buyer can pay up to a maximum of AED 5,000 via card. All remaining payments must be through cash, cheque or bank transfer. 
3.2. All cheque and bank transfers are subject to clearance. 
3.3. Buyer is liable and responsible for the settlement of all Bank Fees, Processing fees, Valuation charge, Vehicle Inspections, Registration, Salik, delivery and storage if delays occur during collection or delays in final settlement. 
3.4. Alba Motors LLC is not responsible for the amount of interest the bank wishes to charge or amount of downpayment requested by the bank. This is regardless of whether Alba Motors LLC assisted in the bank application nor what is initially advertised or requested by the buyer. 

4. Insurance
4.1. The buyer agrees to ensure the vehicle insurance value is exactly as per the value noted on the bank LPO if buying the car through bank finance. 
4.2. All insurance costs must be borne by the buyer. 

5. Export
Vat refund for exported vehicles shall only be valid if the vehicle is exported within 90 days of purchase. Valid documentation must be provided in addition the value on such documents must match the actual and exact value of sale. Otherwise, VAT shall be paid to tax authorities with no possibility of a VAT refund. 

6. Accessories
Alba Motors LLC does not guarantee the availability of a spare key (or any other accessories) for the vehicle sold. If a spare is required, Alba Motors LLC may assist in providing a quote.  

7. Vehicle Condition:
7.1. Inspections must be conducted only at an RTA approved testing facility (i.e. Tasjeel). No unauthorised third party inspections shall be performed. 
7.2. The buyer has the right to request an NOC to verify any information needed from the main dealership and/or related parties. 
7.3. The buyer must request a time and location for the inspection within 24 hours through the specified contact information on this agreement. Failure to send such a request within this time frame will lose the buyer the right for a deposit refund regardless of the inspection findings. 
7.4. Any additional repairs, improvements or upgrades must be mentioned in writing on the contract. 
7.5. Inspections, service history verification and vehicle history checks must be performed within 24 hours from the payment of the deposit. 
7.6. The buyer confirms that within 24 hours of booking they have seen, inspected, verified history and accepted the vehicle in its current as is condition with all its flaws & defects if any. 

8. Refund & Return Policy: 
8.1. The deposit is refundable in the condition that the RTA inspection shows major mechanical defects, making the vehicle not roadworthy. However, the deposit shall not be refunded if Alba Motors LLC agrees to repair the defects upon sale & final settlement. Wear & Tear, consumables as well as service related items shall not be considered as major mechanical defects therefore shall not grant a deposit refund if requested. 
8.2. The deposits are refundable in case the RTA inspection finds that the vehicle was involved in a major accident affecting its structure and safety. However, the deposit shall not be refundable if the inspection finds visual defects (scratches & dents) and refurbishment repaint work. 
8.3. The deposits are strictly non refundable in case the buyer does not proceed with the purchase of the vehicle unless the above terms apply. This includes if the bank finance is rejected or if the finance terms are not up to the expectations of the buyer. 
8.4. Any request for change of vehicle at a subsequent date is strictly subject to Alba Motors approval and discretion and may result in forfeiture of deposit as mentioned in clause 8.3 and 8.6.
8.5. Alba Motors LLC holds a strict no refund and no return policy for any vehicle or third party service sold. 
8.6. All payments made regardless of value are considered as deposits towards the purchase of the vehicle and can all be subject to forfeit subject to the conditions of this agreement. 

9. Warranty & Servicing: 
9.1. All vehicles are sold in as is condition with no guarantees or warranties directly by Alba Motors LLC. This includes all visible and hidden defects, damages or repairs. Alba Motors LLC is not responsible or liable for any current or future defects and damages that may occur. 
9.2. Any warranty provided or sold is strictly with third party providers. The warranty provider has sole discretion and responsibility in relation to coverage. 
9.3. Any service contracts provided or sold is strictly with third party providers. The warranty provider has sole discretion and responsibility in relation to coverage. 
9.4. Alba Motors LLC has the right to replace the warranty & service contract provider/s at any time with at their own discretion. 
9.5. Warranty renewal must be requested annually within 30 days of each policy expiry date. Failure to make a formal request through the contact methods provided, within the specified time, can result in the warranty being voided with no refunds issued. 
9.6. It is the sole responsibility of the buyer to follow the warranty provider instructions including (but not limited to) servicing the vehicle at the specified service centers. 
9.7. Alba Motors LLC is not liable in case the third party warranty and service contract providers do not honour the agreement or face bankruptcy or clouser. The buyer has the right to follow lawful methods and can hold the suppliers directly liable through courts. 
9.8. Buyer understands that vehicles sold may require immediate servicing.
9.9. Any dealership information provided such as history, warranty and service contracts are verbally communicated by the first owner or dealerships. Thus, such information must be verified by the buyer and Alba Motors LLC does not guarantee the accuracy of this information.
9.10. Vehicles over 150,000 Kms will not be eligible for warranty renewal.

10. Trade Ins
Trade ins are considered as a separate deal. Alba Motors LLC has the right to refuse trade in or adjust the trade in value if any defects are discovered. This shall not in any way have an impact on the vehicle sold by Alba Motors LLC.

11. Handover
11.1. Vehicle sold will be handed over to the buyer upon completion of all payments, formalities and necessary checks. This process may take up to 7 working days. 
11.2. All specially requested work, will be performed after all dues have been paid and the vehicle is registered under the buyer’s name. Buyer agrees to provide all the necessary time to conduct such work. 
12. Consent
Buyer understands, agrees and gives consent that any video and/or photo footage taken may be shown and posted publicly on social media and other online portals of the company as a form of advertising. The buyer will be formally notified in such an event.  13. Governing Law & Disputes
Both parties (Buyer/Customer & Seller/dealer) agree that any dispute or claim relating in any way to this agreement with Alba Motors LLC, or to any products or services sold by Alba Motors LLC will be resolved by binding arbitration and within the laws of the UAE.

AlbaCars © 2021. All Rights Reserved.